Everything worked out perfectly!! Excellent service, thank you very much!
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Tian
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choi
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choi
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choi
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John
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Lara
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Zoe
I ordered some Fannys ice cream. When I opened it the box collapsed because it had broken and the ice cream went everywhere. I would like a replacement please. How will this happen?
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Elisio
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Franz
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Hassan
30 minutes late (it's only ice cream) and wrong order!!!
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Capel
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ben
This is the second time I get the wrong order, I ordered 2 macadamia and 1 mint but I got 2 mint and 1 macadamia , If you people keep sending the wrong order, I'm not going to order again
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Capel
Delivered on time, nice delivery person, icecream was cold and frozen - can't fault that.
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Jane
Delicious ice cream, try cinnamon!
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John
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Jane
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Hassan
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shoko
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quoico
Please ask Fanny to improve the packaging. It is extremely difficult to open and to close it. The lid is too small. It's very annoying to have such difficulties every time you want to eat fanny ice cream. Also fanny green tea was advertised 90.000 vnd and I paid 120.000. Why???
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Amie
They got the address wrong.
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pascal
A lot or flavors (that we like) are only available in 3l format, not in 0.5l. It would be nice to see more flavors available in 0.5l format, or even 1l. 3L is too large if you want to get several flavors
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John
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ben
Most of the flavors are awesome except the strawberry which I think is the worst Ice cream I ever had. and why many of the really delicious flavors are not available in 500Ml size
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Mouhamed
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Yulia
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lucas
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CHÂU
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Shenko
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Logan
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Sydney
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Sydney
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aneek
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Sydney
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Sydney
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denise
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aneek
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Sydney
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Tina
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Ben
There was no Packaging to keep our ice cream cold, so by the time it reached us, it was half melted. Secondly, they delivered the wrong order to us. We ordered and paid for 2 125ml ice cream and 1 500ml ice cream, but we only received 3 125ml instead. We had to call and notify them of the wrong order which they came back and made changes.
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Cheryl
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Joey
Took much longer than 25 min. to get here, which is a little ridiculous for just 4 small cups. Also, the ice cream had that frosty layer on top like it had melted some and been refrozen or been in the storage for too long. Once we made it through that, it was okay.
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Simon
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Jane
Everything was great, except that Fanny didn't have the flavor I ordered, so they called me and I changed my order, but then they called again to tell me that they didn't have the second flavor I ordered. It felt like they were in a rush and didn't double check properly when they called the first time. But otherwise, everything else was great.